"Hello, Can I help"?

The procedures of working in a Travel Agency:

=+Walk-in Customers+=

Customer: *Trying to look for an available counter*

Gillian: (act busy but boss is besides me but it happens sometimes only coz i very helpful Hahzz) "Hello, Can I Help?,

Customer: (grinning as if a god is offering gold & free travel) Hi, YES.

Gillian: (grins back as if im god =) ) Pls Seat Down, Where are you going?

Customer: Oh yes, I would like to find out what are the packages to...xxxxxx.....

Gillian: (cold sweats if it is Japan & Australia packages --> lucky only M'sia!! That's chicken-feet! Haha) Sure, When Depart?

Customer: On the xxxxxx date (flipping the calender)

Gillian: What airlines u prefer? (for overseas normally is BKK,HKG,PEN,TPE, some richies can take flight to M'sia=SIAO!)

Customer: ANY CHEAPEST AIRLINE

Gillian: OK.... (Jetstar?Garuda?Finnair?)

Case closed when Customer is happy with the rate & flight timing! BUT not all cases are smooth.......

Senario 1: The typical Questions....
Customers will always ask for
1. HOTEL
2. WHERE IS IT?
3. HOW LONG IS THE FLIGHT?
4. GOT PEOPLE PICKS US UP FROM APT AH?
5. MEALS INCLUDED?

Senario 2: The difficult Questions....
Some idiots
1. WHERE IS TASMANIA? WEST OR EAST OF AUST? (Questions marks all around my head) 2. DO WE NEED VISAS FOR THIS COUNTRY IF IM HOLDING PARAWALAMONOMANANA PASSPORT? (Wah lau, S'pore really attracts all walks of foreigners)
3. HOW LONG IS XXXXX TO XXXXX?
4. YOU GOT GO THERE BEFORE? (if i can grow money lar)
5. ROUGHLY HOW MUCH TO BRING THERE AH?

Senario 3. The morons Questions....
Some fcukers who will just ask so many damn questions & walk-off like a clown answering to the moronic questions. CLASSIC CASE

Just ONE Customer: HOW MUCH IS IT TO GO PENANG? den go take another brochure,
HOW MUCH IS IT TO GO TASMANIA? WHATS THE TEMPERATURE THERE? (accordingly to my temp. list, i answer her qns.),
HUH I TOT NOW VERY COLD(refuse to accept the fact its not, idoit.) MY FRIEND TOLD ME IS THAT TEMPERATURE LEH.... (As if her friend is the weather news reporter),
HOW MUCH TO GO CRUISE AR? (while trying to check the system how many cabins left),
ER...DONT NEED CHECK LIAO! THINK I DUN WAN GO,
U ALL GOT ANY M'SIA TOUR TO SEVERAL PLACES?(son of bitches! juz get lost la, ask so much),
OK WE WILL SEE HOW >>>THANKS!

WAH PIANG!!! Trying to train my product knowledge or what? If dont want to book, stop acting like MILLIONAIRES choosing what place to go lah! OH PLZ! Why does the world exist this kind of bloody hell people. Travel agency is not information counter meant for leisure purposes. ARRGhH!